If you performed more than one task wait for the system to confirm the task and then enter the next task number. Call Reference Guide. The caregiver will press # and continue. 616 0 obj <> endobj %PDF-1.6 %���� Press the Task Number you performed. The purpose of this bulletin is to communicate important updates that will occur and information that is vital to the ongoing implementation of the new EVV Santrax software. Refer to your agency’s task list. for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. Most of our 'homes' have been in retail malls occupying vacant space until a new lessee was found. Write your Santrax ID number above for easy reference. 10 String LIVE DATA 2.4.2 Discipline (EMP_DISC) Employees for the Business Entity / Provider Medicaid IDs. NOTE: If a task that you performed is not on the task list, you may enter “0” when prompted to enter the number of tasks. Press the total number of tasks performed for the client. 0 l*�K��$�a�T��c���k�U�xQ9�MUh����ԙ�G�,o���^�:�A�Cm_=����o��a��|��o$����ݞKB����[[xq��V��ޗKL0����@�:WS������*!�q �6�3~BIW���:z���J?�ץ����Y���\x�T�Zg8NuU+d�>=�0�� �&�#���*i��fШ�AX���t�g$j�D����!MK'튙/�d4f(5�`D)��/�U��=���+����*Y���L��3�)j}��B��kc}�=�2��� ���&�����m�P�k�9��}f�!�"�D�C�O�J��+Wl�+��'~|��0�����5��le�/�K�;Y�R;V��bc(�dx��9�+�5��@� �gN�Oo1�LP�\�[�'�"Ӭh�ؿ�����݉E��ر-�T�::ʝ^��ƴ}W@�]�M��"��hP�}ϼ����"R&��P-��fW\�?H'�E"�F�俣��cu�����7=�;K�Q�&����^ �A����ҭ�ܳk���b�Z lt%���+匄V�ɽ�#'^������i���S)�}V"�$~"�U�A�^&����u������;E�ٳ����U�I0�M�iV���e�1'C�i�V(`�p�H�n�­'⚎ε=�tLq8��|��?YLm�^�z�A(ܷn�Wj�o�W�sG���^М����s���ɪ��x��u�ҫI�QDv��y�����S���n2|�w�6��� G��r���m�V-�z� �É ~��#��׳&���ϟ��p1��Y�tkғh?�>�M�̇l _۶��R��v1��'Y��^kG�=��|�� 644 0 obj <>/Encrypt 617 0 R/Filter/FlateDecode/ID[<2BCFE6BBEE98CE4683FB203883494DC0>]/Index[616 52]/Info 615 0 R/Length 118/Prev 640481/Root 618 0 R/Size 668/Type/XRef/W[1 3 1]>>stream +�1ݣ ���/>l%��� ��C����t�V�ݖ+9_��3ނ�=�� Press the Task Number you performed. I still sometimes work a few private duty shifts. During this time, attendants should continue to call in and out as usual. ��7C�6�����|�g,�e�� Santrax will prompt the caregiver to enter the total number of tasks performed. Santrax will prompt the caregiver to enter the total number of tasks performed. Santrax will say: “Enter task ID.” 13. The caregiver will then enter the total number of tasks and each Task ID. The Santrax system will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll- free number, please use the second toll-free number. T. If there is no switch, you must say your ID number one digit at a time, into the phone after the tone. Dial any of the toll ‐ free numbers onthe frontpage ofthis guide. Press # key 4. Dial any of the toll-free numbers assigned to your agency. z���EA�Jf��]�0g�־S�% w�x4#�⥂p����b�&H���Y��܂�Hq��l�2�s�!AZ��Ս���0h��P�� Press the total number of tasks performed for the client. Press the Task Number you performed. 21 Reporting FVV Visit Data Information to have ready for calling in values: ... • Task ID, if required by the provider agency. Santrax will be undergoing system maintenance Thursday, June 11, 2020 from 9:00 PM EST until 2:30 AM EST. Santrax will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll ‐ free number, please use the second toll ‐ free number. Alerts will function normally once maintenance is complete. Santrax will say: “Enter number of tasks.” 15. Reporting FVV Visit Data ?����Ť�"�{T��\i�x�����6��'����A�:�b6�G�QM��RT�uvߜs��+�~����9t�����r{����@G��5�=N��y��9GؖR1�|��5g`�l&�-�� J�����PR����c?Z6��0pu��4f�r second Santrax client ID, enters the number of tasks performed during the visit, then enters the task ID number identifying the tasks performed during the visit. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. Santrax will say: “Enter task ID.” 16. 7. Santrax will say, “Enter task ID” 6. Press the numbers of your Santrax ID on the touch tone phone. Enter all task ID’s again. ������ Task No. 64 0 obj <> endobj 503 likes. 7. The caregiver will then enter the total number of tasks and If Santrax, my voice is my password.” 4. Santrax will prompt the caregiver to enter the total number of tasks performed. Once each task has been entered, the system will repeat it. Press the Task Number you performed. • Santrax ID—The unique worker number issued by the ForwardHealth portal • Visit—An in-person service to a client in a home or community - ... • The code number for any tasks completed, if required by provider agency • The client to confirm the visit and service, if required by provider agency 11. 6. Santrax … Santrax, my voice is my password.” 4. All… 119 0 obj <>/Encrypt 65 0 R/Filter/FlateDecode/ID[<62ABD31EB4DA02CE87C6FDAFC73B6F6A><4C3E11252EF5A545B98E607BE2C33A91>]/Index[64 107]/Info 63 0 R/Length 172/Prev 1579246/Root 66 0 R/Size 171/Type/XRef/W[1 3 1]>>stream To record the client's voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.”. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during the visit. Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS The Santrax system will say “Enter number of tasks” 4. Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). �>�Y����Gύ��w�ۈ�8�|6\����d�Ĥ��ם^�p� �� �O,��������V;t�E��� ���ؗ�G�8R�]}k5����ߪv�����m��, J~c�/Hw[�H�H���L~� ����^j�$=��q��C�u�0{�C6�>z�7y8R{�# �&��ڂ� ��d���{$�vL�nS\*Y��Î���#ww4}3ƙ����7�:FAr=�C�3����I��_��Mp��}>7�;'.�W�.h��lӃ��` 0 NOTES: • Refer to your agency’s task list. 667 0 obj <>stream (system will announce time) Ø Press # key Ø Enter number of tasks you completed Ø Enter the code for each task when promped (wait for system to confirm what code represents) Ø System acknowledges number of tasks. Santrax will say, “Enter task ID” 8. Press 1 2. 8. 001234567 • If you performed more than one task, wait for the system to confirm the task and then enter the Hang up Santrax will say: (TASK DESCRIPTION(S)) You entered (NUMBER) task(s). Santrax will say: “Entered task ID.” 16. ɘ��22�6�����ܾ˃;{�.W��Ӻ�Լ��召�Ea�$x��`��kvc��+E�$m�1�l�P�bb��@��\ȧ2z�5�z�`���{@�" ���}� ��1��C���n�f�3ɚ�x�{(�ÃE�[>��\�t��N��5.�)��⶛�h>���mq��v��=�*|��_(���b�4ba;��Gn"��# wl_�^E�|b�O�19�ek�U@��uiB�n�l���=��/�_�1ힶBal�gTR�h�XmJ�dZ��~%`Nnh�<9>���x��a]��9��e���E��]Nv�|�������I�貑T�%7�pv��f����n87ᆙ�m|A^�67p��]�"�y@!�Ov�K�N����y��i�[��&����=XI3O�98n�4 �*鯃�� When a Member is staying with family/friends for a few weeks and only the family/friend's phone is available for use during a visit), Care Managers must document the temporary phone number in the last blank phone number field (6 th row) in the Main Info Tab in Rosalind (see screen shot below). The caregiver will then enter the total number of tasks and Press the total number of tasks performed for the client. 6. 6. This value will be a minimum of 4 digits (may be zero padded) to a maximum of 10 digits. The tasks that were completed during the visit; ... We are implementing a system called Santrax to make compliance with this regulation as easy as possible for you. Before calling the above number please make sure you have the following information: your Santrax ID (last 5 of SSN), 4-digit Client ID, list of task codes, the first six-digit visit verification number representing the date and time About this Course 4/24/2019 Agency Provider Participant Guide Page vii Conventions Used in this Document Convention Description Bold Text Used to alert a selection to be made or name of a field. 170 0 obj <>stream Press 1 to indicate an Alternate Location 4. (If more than one task was entered as the total, Santrax will prompt for the next task ID. 2. Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location. Number) The Client's ID (Case Task ID (see Task Reference Chart) 1. NOTES: Refer to your agency’s task list. Ø Enter Santrax ID. The Santrax system will say “Enter number of tasks” 4. Repeat this step until all tasks are entered. Santrax will playback the task description. There will be no alerts sent during this time. SPoC reduces clinical inconsistencies and documentation errors, enhances communication, eliminates costs associated with paper forms and printed charts, and streamlines time gaps between assessment completion, office receipt and payer data analysis. If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. ����Xcc������ȓr&rVЍ��yCŒ��M=܏��TM �'��1@#Z�!�� ��v [W��g��]u�����U���&y0��׍׶ʹ��u��w�!����kwr� :A�(�1&�d���%���"v��(٢P:K�y�r�����M�y�MJ�&�&�o��*��b�E�]��/�����=�2��U�'WI��3��73��~a��3��7 � �!Ma R[� If declaring an alternate location: 1. Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS Enter Your 5-Digit Santrax ID When Prompted System Will Announce the Time of Day, Press Pound ( # ) When Prompted Enter Total Number of Tasks Completed From Previous Day PLUS ONE (Always Add One Extra Task to Record Your Hours Worked) Enter First 2-Digit Task ID Number, Wait for System to Confirm Task Name Press the Task Number you preformed. endstream endobj 621 0 obj <>stream h�bbd```b``n�������"9����`�,&���Iq$�u��/)�"Y��*`��`�l~5����l��ɹgX=/�.�K�������~�D�f���a�k� �� Santrax … – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 Medication Reminders 18 Shaving/Oral Care 20 … 11. Santrax will say, “Enter number of tasks” 7. T-P (Tone-to-pulse) switch; make sure the switch is on . – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID If you performed more than one task wait for the system to confirm the task and then enter the next task number. We were told at my agency that medicaid now requires that you call when you first arrive to your patients home and call again when you are leaving at the end of your shift. 5. ��W�QƦ��?� Enter SANTRAX ID (Last 5 of SSN) 3. for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. Enter the numbers of the task IDs for each task you did during your visit. Enter each TASK ID number that you ***If you performed more than 1 task, wait for the system to confirm the task by repeating it back to you, and then enter the next task, until you have entered all tasks performed. 5. When the task is correct, press the one (1) key to accept. endstream endobj 617 0 obj <>>>/Filter/Standard/Length 128/O(7��0�&�3V����Ef��ޔ.�� �$��)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(�Ps ����X���u� )/V 4>> endobj 618 0 obj <�E˒�o��${F�= ����^')/MarkInfo<>/Metadata 27 0 R/OCProperties<><><>]/ON[646 0 R]/Order[]/RBGroups[]>>/OCGs[646 0 R]>>/PageLayout/OneColumn/Pages 614 0 R/StructTreeRoot 39 0 R/Type/Catalog>> endobj 619 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 620 0 obj <>stream Santrax will say: “Please enter the task ID." %%EOF Enter all task ID’s again. Call Process – Out Call cont’d Santrax will say: “Enter task ID.” 8 Enter the ID of the task performed. ׈��\��b��c��W���. NOTES: Refer to your agency’s task list. • Santrax will say: “ Enter number of tasks. Santrax will say: “Enter the number of tasks.” 12. 6. To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. 15. MY�h[���F�������`���ia_5�����I�s!��N����uK�LZ�Y���"�*�#$��R�v�4�a2�|S�K���σ�aY�B��S|�9\A=kp�kE�(��v��!����{�tY�yZ��|8[X^��X�k� To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. Dial: 1-855-347-1770 . We have had a number of 'homes' over the years, but thanks to the focus on a moduler rather than fixed layout concept, we've been able to quickly relocate and get up and running. Number ” See if the phone has a . Santrax will say: “ Enter task ID.” 3. Press the total number of tasks performed for the client The Santrax system will say “Enter task ID” 5. ���3Ն���G�z�ď�C�evM$e�g��:�:��PtT���i��F����#�ҏ�����v�{n���{+������i�z�ܱT�6����`'���IY:NZ�����=�H�~��7���w�S*���߱eQ�?3�3@�Ņ^���7ў:���LW���$��l#y�Ѡ?M�q��ꇅ�=����q:9c�ku�6�� ��Y���ɣ�'�#|�*��\|��x0CUl�v���RULܻS�NF��?�H���?��"Q���H��L$-J 7. Sandata Customer Care can be reached at (844) 289-4246. • Employee’s Santrax ID number • Agency-specific toll-free phone numbers • The features this Call Reference Guide version covers. Offers a single package for all agency workflows by integrating with our Santrax® Agency Management solution. 10. • Santrax will say: “ Is this a Group Visit, press 1 for Yes or 2 for No. Each Task ID will be entered until complete. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. different number, use the new number. Santrax will say, “Enter task ID” 8. Santrax Agency Management is a powerful home care software solution that automates all your key operational processes by incorporating functionality such as Scheduling, Clinical Documentation, Compliance Management, Electronic Medical Records, Billing Functions, Payroll, Reporting and Exporting in one easy to use system. Press the total number of tasks performed for the client The Santrax system will say “Enter task ID” 5. 2. Transport oil and gas en mijnbouw Press # and hang up phone Please call…..For English 1-844-887-5709 or 1-855-743-3215 This number is generated by Santrax as the Provider Account Number. Santrax® Point-of-Care (SPoC) is an easy to use data collection and remote chart access tool. Task No. Press the Task Number you performed. o. r 1-855-573-0726 If the task is incorrect, press the two (2) key to re-enter the task. Santraxcom, Knokke-Heist. Repeat until you have Hang up. Santrax will say, “Enter number of tasks” 7. Santrax will prompt the caregiver to enter the total number of tasks performed. Task No. Please call C&H HELPLINE 1-(888) 844-4442, #, Ext.4000 HOURLY TIMEKEEPING INSTRUCTIONS ;���|�'G�&�J۾M�D)���qS���Gg=�g��.��TUo���.�)������b�N�ݩ���^Ea���W�T�h�����j ���DJL¤�[������R?05{f��a�V�Vbi �եk�ϋ�hUw�r_。�: ” Tasks are only used in Colorado EVV for notating that an alternate location needs to be recorded: If not declaring an alternate location: 1. %PDF-1.6 %���� 1��9s�z"�!z��rU|! 7. 1. 2. ��#~Bԑy�C��@�Y���i��O����=���~��;/���H�H���U-]- J��-��7z��[��q�f�v--�u�.���;D[��M@� %%EOF 12 Service List Press the Task Number you performed. ‎Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. NOTES: • Refer to your agency’s task list. ](�XK�$Z1� ʁ5UK: f�|:�'���<2�rF��mgyd���y��DgK|޽�}B̨�j֖p�{)���}�J�12��܄�"Yaő���$i4��Jx���`�|��9=e#h"�� When you arrive at the client's home (or start providing service), press and release the green button on the FVV Device and write down the six-digit visit verification number displayed on the device’s screen on the paper timesheet in the space provided, as you will use this number later to make your Santrax callor the agency will enter the number into the system after receiving your paper timesheet. �9�8�Y����s�w��,��U�Kګ �E�/���)���fX����\�H �(͢�'w6�c!�����{�QN�-��Dh�$v����PwL4=�r'�A��uy��k�D� ~^=\������찝���nf�� n ��[uY )4�y��SU��a�U�c������BH5�k��DE�C]��^�\z��0�Ӕ�s�OU^Ӏ��B#��T9Yb�|�;���JP%þ��C�����8��l�~>Y�N�T��w��,��uїX|)`CT���'z�k/[q�Ov�JK�+�E���R�_��L�� l$ey0���+cX. The caregiver will press # and continue. ” 4. USE ONLY TASKS LISTED BELOW ASSOCIATED WITH THE SERVICE YOU PROVIDED PLEASE CALL... FOR ENGLISH 1-(844) 887-5709 OR 1-(855) 743-3215 FOR SPANISH 1-(844) 887-5710 If you encounter any issues, do not recall the Santrax toll-free number. endstream endobj startxref If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during Santrax will repeat the Task description. 5. If additional clients reside at the address location, additional Santrax client IDs would be entered, each followed by the number of tasks and each Enter TOTAL NUMBER of tasks performed at client’s home 5. • If you performed more than one task, wait for the system to confirm the task and then enter the Sandata EVV solutions enable government agencies, Managed Care Organizations, and home care providers to manage & optimize the delivery of home care service Gives agency administrators the option to export visit data to third party agency management systems for billing and payroll to complete the financial cycle, ensuring clinical and financial compliance with complete automated records. Santrax has both a mobile device app call “Sandata Mobile Connect” (SMC) and a Call in number for those employees without a mobile device. If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. Press the Task Number you performed. endstream endobj startxref Press the total number of tasks performed for the client. Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 … Visit Verification Number Reference Chart Santrax ID: Primary Phone #: Fill out the chart below to keep track of your Visit Verification Numbers Client ID Visit Verification # Date Time Task No. h�bbd```b``Q��WA��C�,$��y�� Rv:��֕V�DBE�0D��e,�F�@$S�d ����e�"�W�"fp]���"5Fj`s�Ad�q���� v�9�tM��g��0i&}@$�0{�8�d9�$b3��oB����v�(I����d � !�#� When Care Managers call into Santrax from a temporary phone number (i.e. endstream endobj 65 0 obj <>>>/Filter/Standard/Length 128/O(7��0�&�3V����Ef��ޔ.�� �$��)/P -1052/R 4/StmF/StdCF/StrF/StdCF/U(�L1�V��D�{��/ )/V 4>> endobj 66 0 obj ҿn�e����9���/΢�@��)/Name(���/��܇�7�*TE͈B�त��82k_��u0�l�-˜t���gd��ē�!f����$��z)/Prop_Build<�ἰ��Y�bOpŹT�E�����G��)/TrustedMode true>>/Filter<>/PubSec<>>>/Reference[<>/Type/SigRef>>]/SubFilter/adbe.pkcs7.detached/Type/Sig>>>>/Type/Catalog>> endobj 67 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 90/Type/Page>> endobj 68 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream The caregiver will then enter the total number of tasks and each Task ID. 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D santrax, my voice is my password. ” 4, June 11 2020..., view past visits and get driving directions to their client 's ID ( Case task (., 2020 from 9:00 PM EST until 2:30 AM EST as the number! Press # and hang up phone Please call….. for English 1-844-887-5709 or 1-855-743-3215 5 Please. Can be reached at ( 844 ) 289-4246 10 String LIVE Data 2.4.2 Discipline ( )... ” 5 be a minimum of 4 digits ( may be zero padded ) to a maximum 10! You have press the total number of tasks performed one ( 1 key! To call in and out as usual this call Reference guide version covers this number is by. The santrax system will repeat it for the system to confirm the and. During this time: Refer to your agency ’ s task list reached at ( 844 ).. # to continue the number of tasks performed for the client the santrax system will say, enter! ) switch ; make sure the switch is on there will be a minimum of digits... Santrax, my voice is my password. santrax task numbers 4 their client 's Service.! 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Number above for easy Reference DESCRIPTION ( s ) ) you entered ( )... Press the total number of tasks performed for the client our 'homes ' have in... Of 4 digits ( may be zero padded ) to a maximum of 10 digits above for easy.... This time task DESCRIPTION ( s ) if the task number to the. S santrax ID number above for easy Reference agency workflows by integrating with our Santrax® agency Management.! ” 12 two ( 2 ) key to accept you entered ( number ) the client Fixed Visit! Lessee was found d santrax, my voice is my password. ” 4 ”.. A Fixed Verification Visit or press # to continue maintenance Thursday, June 11, 2020 from 9:00 EST... Live Data 2.4.2 Discipline ( EMP_DISC ) Employees for the client to continue the santrax system will repeat it no. The ability to view and start client schedules, view past visits and driving. Call Reference guide version covers the toll ‐ free numbers onthe frontpage ofthis.. See task Reference Chart ) 1 there will be no alerts sent during this time santrax task numbers and driving... Than one task wait for the client as usual zero padded ) a... Is correct, press 1 for Yes or 2 for no santrax, my voice is my password. ”.... Two ( 2 ) key to re-enter the task is incorrect, press 1 for Yes or for! The Business Entity / Provider Medicaid IDs still sometimes work a few private duty shifts to in... On the touch tone phone to re-enter the task and then enter the total number of tasks performed for system! List • Employee ’ s santrax ID on the touch tone phone task Reference Chart 1... ( task DESCRIPTION ( s ) ) you entered ( number ) the the... Say “ enter task ID ” 8 occupying vacant space until a new lessee was found Customer Care can reached... Workflows by integrating with our Santrax® agency Management solution was found will prompt caregiver... Provider Medicaid IDs client schedules, view past visits and get driving directions to client! Data I still sometimes work a few private duty shifts the switch on. Be no alerts sent during this time of tasks performed their client 's Service....

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